Customer Testimonial
"I’ve lived in Kingsthorpe for 30 years and have often visited Bells for coffee and cake with family. My parents have always praised the quality of Bells products, so when it came to our home project, they were the natural choice.
From the outset, the customer service was outstanding. The team was incredibly helpful, making sure we were completely happy with our chosen unit before placing the order. We felt confident the product would be high quality and exactly as expected.
The design process was simple and smooth, thanks to Richard. He really listened and helped us find a fire and unit that perfectly suited the size and style of our room. The installation team was also fantastic—respectful of our home, punctual, and clear in explaining how everything worked.
Since the installation, our living room has been transformed. It feels warm, cosy, and truly homely. We now spend more time there, enjoying relaxed evenings after busy days. We’ve already recommended Bells to several friends and family members who’ve admired our new setup.
Overall, it was a great experience. We’d highly recommend Bells and will definitely return for future home projects. A special thank you to Richard, who made us feel so welcome in the showroom and guided us patiently through the whole process with expert advice."