Dovre Rock 350 Wood Burning Stove - EcoDesign Ready
Dovre Rock 350 Wood Burning Stove - EcoDesign Ready
Dovre Rock 350 Wood burning stove
The stylish Rock 350 wood burning stove features advanced combustion technology that produces a generous 7kW output at 80% efficiency. The stoves curved, cast iron sides flow seamlessly with the log store base and complements various interior aesthetics. Accenting the stoves Matt Black exterior, the polished stainless steel pebble handle provides easy door opening, and can also be detached to function as a cool-touch handle if desired.
Features of the Rock 350
|Colour options||Matt Black|
|Dimensions (HxWxD)||705 x 510 x 375mm|
|Eco 2022 Compliant / SIA Eco Design Ready||Yes|
|Cleanburn and Air Wash Glass Clean Systems||Yes|
|Flue Exit||Top and Rear|
|Heating Efficiency||up to 80%|
|Heat Output Range||2.9-9kW|
|Nominal Heat Output||7kW|
|Flame Only Mode||N/A|
Please be aware that all stoves, supplied online and in store, when lit are hot to touch and will burn. Please take care with your fire and use always ensure a fire guard is used with children. When opening any stove door and adding logs it is also advised that a set of fire proof gloves are recommended.
Shutting down your fire.
To shut down your stove is an controlled and safe manner, Bell advise that you close the air feed, which in turn will starve the fire of oxygen resulting in the extinguishing of the fire.
Cleaning your stove.
Multi Fuel - You be able to leave your stove for a few fires to build a bed of ash onto the fire grate which you would disturb but not empty prior the lighting process. To allow a good flow of air to pass underneath the fuel bed, wood will generally burn better and slower on a bed of ash.
Coal - Generally you will need to clean your fire grate prior to starting the lighting process of your stove.
Having your chimney swept - Have your chimney swept on a regular basis. Please refer to HETAS for a certified chimney sweep.
Bell offer a wide range of products across many home categories. For advice on delivery, please select from the below for more information.
BBQs, smokers and Pizza ovens are very heavy. We advise the following upon receipt of your goods.
BBQs and smokers will require assembly. We recommend doing this in-situ and with at least 2 persons available to assemble, lift and move the item.
Pizza ovens are much heavier. It is advised that you have a minimum of 4 people to lift and maneuver any full sized pizza ovens on to its stand or other suitable bespoke surface. We recommend that you take a picture of the interiors of the oven to capture the brick layout for future reference and then remove the bricks before attempting to move the oven. This is because the bricks are a substantial proportion of the weight of an oven. The bricks simply lift out and can be placed in position again once the oven is ready. In the case of pizza ovens with a stand the majority of models will require assembly of the stand.
All BBQs, smokers and pizza ovens will be delivered kerbside on a pallet or in a crate. It is the customers resposibilty to dispose of the crate or pallet.
All portable BBQs and accessories such as covers and tools will arrive via parcel courier except when purchased with a palletable item where any accessory will be packed with the palletised goods.
All stoves are delivered kerbisde on a pallet. This means the driver will not transport the stove into your house. However they may be able to wheel the pallet in to a suitable garage or outbuilding if access allows. Disposal of the pallet is the customers responibility. Bell recommend 2 persons to move a small to medium stove and up to 4 persons for larger stoves.
Fires will be delivered on a pallet and the above advice regarding stoves applies, however there are a small percentage of smaller electric fires, such as dimplex electic fires, that will arrive by courier.
All accessories such as companion sets and flue pipe will arrive via parcel courier except when purchased with a palletable item where any accessory will be packed with the palletised goods.
Baths, toilets, mirror cabinets and other large or heavy items will arrive via pallet. This is a kerbside delivery meaning the item will not be transported into a property by the driver. However items can be positioned into a suitable garage or outbuilding should access allow.
All accessories such as shower baskets and taps will arrive via parcel courier except when purchased with a palletable item where any accessory will be packed with the palletised goods.
In order to provide the widest product offering at the right time of year, occasionally Bell's suppliers will dropship directly to you. In this instance where posible Bell will inform you of this. However please bear in mind that Bell have no control of the couriers used. Please be aware that in the case of large goods that are dropshipped directly, these will be kerbside deliveries and much of the advice in the above categories will remain valid.
Whilst 99.9% of deliveries go ahead without issue, Bell would like to highlight the following:
- Check the outside of the shipment before signing the transport document.
- If there is damage to the packaging, state this on the transport document and only then sign off.
- Take photos of the damage before opening the shipment.
- Open the shipment. In case of damage to the product, take additional photos.
- Report the damage immediately to online sales (click the link) remembering to add the pictures. Please do not send images exceeding 10mb in total. Send additional emails if necessary.
- If you are not receiving the goods yourself, in the case of neighbours or builders et al, please make them aware of the above.
Upon receipt of your goods:
Palletised goods will be shipped on a 2 working day service. Exeptions are Highlands and Islands where delivery may be 3-5 working days depending how remote your location is.
Many of our products are in stock at our warehouse but in order to provide the widest range of products at the right time of year some goods may need to be ordered from our suppliers; you can usually expect to receive your order in 7-10 working days but some bespoke products and out of stock items may take longer to arrive. If you have particular delivery requirements please call 01604 777504 to discuss them. As well as being able to fast-track some orders we are also able to keep orders on hold if you want to delay delivery until a more convenient time.
Please note: Your order will only be dispatched when all items included in the order are available. Delivery hours are between 10am and 5pm Monday to Friday. The carrier shall be relieved of its obligation to perform the contract to the extent that the performance is prevented by failure of the customer, fire, weather conditions, industrial dispute, labour disturbance or cause beyond the reasonable control of the carrier.
Click and Collect
For customers who are able to visit our showroom in Northampton we offer a free click and collect service. If you would prefer to collect your order please select "Click and Collect" at the checkout; collection and delivery options will appear after you input your billing address. Please DO NOT attempt to collect your order before you have received an email confirming your order is ready to collect.
When collecting please bear in mind the size and weight of your order compared to that of your vehicle and ensure you will have adequate space to safely transport the product. Our transport team will be able to help you load your vehicle at Bell but you will need sufficient man-power to unload it at home. The address for collection is:
- A Bell & Company Ltd
- Kingsthorpe Road
- NN2 6LT
Please park in the rear car park and speak to our transport team in order to pick up your goods.
For any further information on delivery and returns please visit our Delivery & Returns page
Dovre Warranty Information
Bell are part of the Dovre extended retailer network and an authorised stockist meaning you will get the full 5 year warranty on your stove upon completing the registration form linked below, otherwise only a 12 month warranty will be supplied.
Please complete and submit this simple form to register your new purchase of a Dovre stove. Registration provides you with a Five Year Warranty for your new stove castings and a Two Year Warranty on steel parts and gas and electric engines used in stoves and fires. The continuation of the warranty is dependant on your appliance being serviced by an appropriately qualified person 12 months after installation and annually thereafter. Please note, this warranty excludes naturally wearing parts of consumables such as glass, firebricks, grate parts, log retainers, thermocouples, oxypilot, glass and ceramic fuel effects and the rope seal. The warranty will become invalid if you use unauthorised fuels such as petro-cokes.
For full information on the Dovre warranty, please click HERE.
Still have some questions?
Check out our FAQ page for advice, tips and guarantee information