ACR Rowandale 5kW Multi fuel Stove - EcoDesign Ready
ACR Rowandale 5kW Multi fuel Stove - EcoDesign Ready
ACR Rowandale Multi Fuel Stove
The Rowandale stove features a stunning panoramic door and is equipped with a powerful airwash to keep the glass clean and show off the fire to its fullest effect. A 5Kw output makes it suitable for many room sizes whilst DEFRA approval means you can now burn wood in smoke controlled areas. The ability to also burn smokeless fuels makes the Rowandale a reliable heat source for your home.
|Colour options||Black | Gloss Black Enamel | Cream Enamel|
|Construction||Steel with Cast Iron Door|
|Dimensions (HxWxD)||535 x 455 x 300mm|
|Eco 2022 Compliant||Yes|
|Fuel Type||Multi fuel (Burns wood and other solid fuels)|
|Adjustable Log Guard||Yes|
|Flue Exit||Top and Rear (Pre-configured to Top)|
|Heating Efficiency||up to 81.8%|
|Minimum Heat Output||3.5kW|
|Maximum Heat Output||7.5kW|
|Nominal Heat Output||5kW|
|Warranty Period||10 Years (does not cover consumables)|
ACR Stoves have more than twenty five years experience designing some of the worlds finest woodburning and multi fuel stoves. They offer two ranges of stoves, featuring either all cast iron construction or heavy gauge steel with cast iron doors. Each range of stoves offers its own distinct style and character. Whichever you choose all of the stoves are built for a lifetime of dependable use in mind.
Do you know if you are in a smoke controlled areaIt is important that the correct research is carried out on the area you live in before you make a stove purchase. You can check what you can and cannot burn on the gov.uk and whether or not you require a smoke control kit. Find out now.
What does DEFRA Approved meanA DEFRA Approved stove is a stove that you are able to install within a smoke controlled area of the United Kingdom.
SafetyPlease be aware that all stoves, supplied online and in store, when lit are hot to touch and will burn. Please take care with your fire and use always ensure a fire guard is used with children. When opening any stove door and adding logs it is also advised that a set of fire proof gloves are recommended.
Shutting down your fireTo shut down your stove is an controlled and safe manner, Bell advise that you close the air feed, which in turn will starve the fire of oxygen resulting in the extinguishing of the fire.
Cleaning your stoveMulti Fuel - You be able to leave your stove for a few fires to build a bed of ash onto the fire grate which you would disturb but not empty prior the lighting process. To allow a good flow of air to pass underneath the fuel bed, wood will generally burn better and slower on a bed of ash. Coal - Generally you will need to clean your fire grate prior to starting the lighting process of your stove. Having your chimney swept - Have your chimney swept on a regular basis. Please refer to HETAS for a certified chimney sweep.
Bell offer a wide range of products across many home categories. For advice on delivery, please select from the below for more information.
BBQs, smokers and Pizza ovens are very heavy. We advise the following upon receipt of your goods.
BBQs and smokers will require assembly. We recommend doing this in-situ and with at least 2 persons available to assemble, lift and move the item.
Pizza ovens are much heavier. It is advised that you have a minimum of 4 people to lift and maneuver any full sized pizza ovens on to its stand or other suitable bespoke surface. We recommend that you take a picture of the interiors of the oven to capture the brick layout for future reference and then remove the bricks before attempting to move the oven. This is because the bricks are a substantial proportion of the weight of an oven. The bricks simply lift out and can be placed in position again once the oven is ready. In the case of pizza ovens with a stand the majority of models will require assembly of the stand.
All BBQs, smokers and pizza ovens will be delivered kerbside on a pallet or in a crate. It is the customers resposibilty to dispose of the crate or pallet.
All portable BBQs and accessories such as covers and tools will arrive via parcel courier except when purchased with a palletable item where any accessory will be packed with the palletised goods.
All stoves are delivered kerbisde on a pallet. This means the driver will not transport the stove into your house. However they may be able to wheel the pallet in to a suitable garage or outbuilding if access allows. Disposal of the pallet is the customers responibility. Bell recommend 2 persons to move a small to medium stove and up to 4 persons for larger stoves.
Fires will be delivered on a pallet and the above advice regarding stoves applies, however there are a small percentage of smaller electric fires, such as dimplex electic fires, that will arrive by courier.
All accessories such as companion sets and flue pipe will arrive via parcel courier except when purchased with a palletable item where any accessory will be packed with the palletised goods.
Baths, toilets, mirror cabinets and other large or heavy items will arrive via pallet. This is a kerbside delivery meaning the item will not be transported into a property by the driver. However items can be positioned into a suitable garage or outbuilding should access allow.
All accessories such as shower baskets and taps will arrive via parcel courier except when purchased with a palletable item where any accessory will be packed with the palletised goods.
In order to provide the widest product offering at the right time of year, occasionally Bell's suppliers will dropship directly to you. In this instance where posible Bell will inform you of this. However please bear in mind that Bell have no control of the couriers used. Please be aware that in the case of large goods that are dropshipped directly, these will be kerbside deliveries and much of the advice in the above categories will remain valid.
Whilst 99.9% of deliveries go ahead without issue, Bell would like to highlight the following:
- Check the outside of the shipment before signing the transport document.
- If there is damage to the packaging, state this on the transport document and only then sign off.
- Take photos of the damage before opening the shipment.
- Open the shipment. In case of damage to the product, take additional photos.
- Report the damage immediately to online sales (click the link) remembering to add the pictures. Please do not send images exceeding 10mb in total. Send additional emails if necessary.
- If you are not receiving the goods yourself, in the case of neighbours or builders et al, please make them aware of the above.
Upon receipt of your goods:
Palletised goods will be shipped on a 2 working day service. Exeptions are Highlands and Islands where delivery may be 3-5 working days depending how remote your location is.
Many of our products are in stock at our warehouse but in order to provide the widest range of products at the right time of year some goods may need to be ordered from our suppliers; you can usually expect to receive your order in 7-10 working days but some bespoke products and out of stock items may take longer to arrive. If you have particular delivery requirements please call 01604 777504 to discuss them. As well as being able to fast-track some orders we are also able to keep orders on hold if you want to delay delivery until a more convenient time.
Please note: Your order will only be dispatched when all items included in the order are available. Delivery hours are between 10am and 5pm Monday to Friday. The carrier shall be relieved of its obligation to perform the contract to the extent that the performance is prevented by failure of the customer, fire, weather conditions, industrial dispute, labour disturbance or cause beyond the reasonable control of the carrier.
Click and Collect
For customers who are able to visit our showroom in Northampton we offer a free click and collect service. If you would prefer to collect your order please select "Click and Collect" at the checkout; collection and delivery options will appear after you input your billing address. Please DO NOT attempt to collect your order before you have received an email confirming your order is ready to collect.
When collecting please bear in mind the size and weight of your order compared to that of your vehicle and ensure you will have adequate space to safely transport the product. Our transport team will be able to help you load your vehicle at Bell but you will need sufficient man-power to unload it at home. The address for collection is:
- A Bell & Company Ltd
- Kingsthorpe Road
- NN2 6LT
Please park in the rear car park and speak to our transport team in order to pick up your goods.
For any further information on delivery and returns please visit our Delivery & Returns page
ACR 10 Year Warranty Information
The 10 year warranty covers all stove castings but it does not include consumable items such as glass, grates, bricks and door seals.
The stove will need to be maintained and operated as per the instruction manual. The warranty will become invalid if the stove is not maintained. The stove will not be covered by warranty if it has not been installed correctly, the wrong fuel has been used on the stove e.g unseasoned wood, treated wood or solid fuel with a higher pet coke content than 20% (please ask ACR or Bell for their recommendations if in any doubt), non-genuine ACR spare parts have been fitted to the appliance, if modifications have been made to the stove, if the stove has been over-fired, if the stove has been damaged by fire (e.g chimney fire), corrosion or if the serial number / data plate has been removed from the stove.
The warranty commences from the date that the stove was purchased.
warranty does not apply to appliances which have been purchased as ex working displays.
stove warranty does not cover the installation or the flue system the stove is attached to.
flue must be swept at least once a year and the stove must be serviced & maintained annually by a suitably qualified engineer such as HETAS or another competence scheme as a condition of the warranty and receipts for each annual sweep and annual service must be able to be provided as evidence.
warranty does not cover faults or damage caused by atmospheric or local conditions such as salt air, excessive flue draught, down draught etc. It does not cover damage or defects caused by incorrect storage of the appliance e.g being stored in a damp, unheated environment.
e paint finishes may require re-painting periodically which is considered part of the maintenance of the stove and therefore the paint finish is not covered by the warranty. It is important that the paint work is kept in good condition as failure to do this could lead to corrosion. Enamelled components are not covered where these parts have been overfired which would lead to chipping, bubbling, cracking or crazing of the enamel.
warranty does not cover any removal costs or re-installation costs. In the event of a warranty claim. ACR will despatch the required replacement parts necessary. ACR reserve the right to either replace the goods or refund the purchase price of the goods. The total liability, except where there is a prohibited limitation by statute, extends to the purchase price of the goods only.
The warranty is not transferable. It relates to the original installation only and to the original purchaser. Please retain your dated sales receipt as proof of purchase. Your statutory rights are not effected by this warranty.
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