Here at Bells we gain a great deal of satisfaction when a customer is happy with their installation. The following are genuine excerpts from thank you letters written by our customers. These kind comments reflect our aim of supplying quality products backed up by a service that is second to none.
"During a fairly large house-building project, Bells were always 100% reliable and so pleasant to work with, in all departments. It was great to be able to pick up the phone to a friendly voice and to have my many questions answered, usually immediately"
"Your company has, without a doubt been the most efficient retailer we have ever had dealings with and we will be recommending you to friends and family"
"There were a number of difficult situations which they had to face but they overcame them in a very professional way and we were highly delighted with what they did. The co-ordination of the various activities somewhat impressed us and the efficient way it was all carried out. We will have no hesitation in recommending yourselves to any perspective buyer in the future"
"I would like to place on record my complete satisfaction on the supply and installation of my new kitchen. The work was carried out swiftly and competently by all those involved. I am delighted with the finished result"
"Nothing was ever too much trouble...they made us feel special... You cant imagine how much that meant to us at a time when we were suffering from a bad experience with our previous kitchen... Our dealings with your company have been, without doubt, the best we have ever experienced, in that, without exception everyone we have dealt with has been courteous, knew what they were doing, and more to the point treated us like individuals"
"The skills and knowledge of you and your team, along with your ‘can do’ attitude, left us feeling stress free because you took control and ownership of these issues...The end result is absolutely stunning, the bathroom is everything and more that we had hoped for"
"All the men came on time, worked hard all day, and what we liked was the way they all covered the floor with ‘dust sheets’ before they started work, and cleaned up at the end of the day. Excellent work... We must say that in all the times we have visited your shop all your staff have been polite and helpful, a lovely shop and such nice goods. Once again thank you for a job well done"
"I am writing to express our complete satisfaction with the service and standard of work that we have received from your company over the last few years. Your team has now completed three projects for us; two bathrooms and a bedroom, and the quality of work has been excellent. Further, the after sales support is faultless and when there have been minor issues they have been handled quickly and to our satisfaction... Naturally we will not hesitate to return to you for our next project"
